The need to improve your organization’s performance has perhaps never been greater. The difficult economy over the last few years has created a renewed need for improvement and systemic change within all organizations: customers expect more, competent workers are growing scarce, and competition is intensifying. But – with the complexity of organizations – where does one start? How do you know on which processes to focus? And how to do you sustain the improvement over time?
The Minnesota Council for Quality’s primary product is a comprehensive
organizational assessment that:
- Enhances organizational learning and prioritization of key strengths
and improvement opportunities, upon which plans can be created
- Facilitates the improvement, alignment, and integration of overall
organizational effectiveness and capabilities
- Assists in the delivery of ever-improving value to an organization’s
customers and stakeholders
- Facilitates organizational and personal learning
- Monitors progress over time
The foundation of the assessment
is the Malcolm Baldrige National Quality
Award, which outlines validated criteria that have been shown to produce excellent organizational results.
While our assessment is the foundation of our Minnesota Quality Award, its main focus is on organizational learning, resource optimization, and improvement. The Criteria for Performance Excellence are divided into seven Categories,
which form an organizational system:
Our assessment evaluates organizational approaches (processes), the extent to which they are deployed, evaluated/improved, aligned, and integrated throughout the organization, and their effectiveness at driving organizational results.
Interested in learning more about how this powerful framework can help
your organization improve results? Check out the “For
Organizations” section below. Interested in learning more
about the benefits of becoming an Evaluator? Check out the “For
Evaluators” section below.
For Organizations
Assessment Benefits
Assessment Process
Assessment Timeline
Assessment Fee
Minnesota Quality Award
For Evaluators
Benefits for Becoming an Evaluator
Board of Evaluators and Panel of
Judges Schedule
Evaluator Application
Evaluator Resource Center
