Newsletters
The following are back-issues
of our monthly electronic newsletter, which include announcements of Council events, partner events, and tips/best practices for achieving organizational excellence. The newsletter is a benefit of membership. If you would like to be placed
directly on our email distribution list, please contact
us.
2010
Aug: US Prosperity, Power at Risk as China's Increases
Current issue released only to members -- not a member? Visit here to learn more >>
July: Check That: A Simple Way to Ensure Accurate Results
June: The Silver Bullet: 43 Ways to Drive Organizational Excellence (part 2)
May: The Silver Bullet: 43 Ways to Drive Organizational Excellence (part 1)
April: Insights to Leadership Excellence: Lessons from the Best
March: How the Mighty Have Fallen: Lessons from Toyota
February: Out of Crisis and Into Another: US Workers Not Happy
January: Why Is Executing Strategy So Hard?
2009
December: Making Customer Service a Habit, part 2
November: Making Customer Service a Habit
October: Finding a Blue Ocean: Creating Uncontested Market Space for Growth, Sustained Profitability
September: Moving Beyond Crisis: The Successful Enterprise of the Future
August: The Power of Positivity: Excellence is Not the Opposite of Failure
July: Shift Happens: Managing at the Speed of Change
June: Principles of Success: How Wal-Mart Sustains Excellence
May: Employees are MORE Than an Asset
April: Working Smarter
March: Keeping the Faith: The Role of Leaders and Employees during Crisis
February: Economic Deja Vu: We'll Get through This Mess (Again)
January: A Renewed Sense of Purpose: Still Helping Minnesota Achieve Excellence
2008
December: The Data Don't Lie: Moving from Denial to Action
November: Reducing Workplace Stress: Pulling Together When Things Fall Apart
October: Why Work Stinks (And How to Fix It)
September: All I Really Need to Know I Learned in Kindergarten
August: Finding Time to Innovate
July: Saying Goodbye: How to Avoid (or at Least Manage) Layoffs During These Tough Times
June: Strategic Planning: From Vision to Execution
May: Help Wanted: Confronting the Workforce Shortage
April: Building on Your Strengths
March: What Would Your Organization's Employees Say?
February: Wake Me Up When the Recession's Over (Or Why Now, More than Ever, the Customer's King)
January: 10 Ways to Kill Innovation During a Recession
2007
December: Been There, Done That
November: The Tipping Point
October: Intuition versus Data in Decision Making
September: Help Wanted: What Organizations Should Do About Approaching Workforce Shortage
August: A Lesson from Product Recalls: You Cannot Outsource Your Reputation
July: Are We There Yet? -- The Importance of Having Vision and Goals
June: Ethical Behavior: You Can Manage It, but You Cannot Manage Without It
May: Organizational Excellence: It's Not Just for Business Anymore
April: Insights to Organizational Excellence: Lessons on Leading Change
March: It's About Time
February: Having it Both Ways: Managing Inherent Conflict in Your Organization
January: It's Not About the Tool: The Critical Role of Leadership and Culture in Organizational Change
2006
December:
Beyond Satisfaction: How Employee Engagement Drives Results
November:
The Innovation Imperative
October:
The Future of Organizational Improvement
September:
When Strength Becomes a Weakness
August:
Identifying What Is Important: Making Strategic Plans Strategic
July:
Built to Last: Searching for Quality (and Results from the "Predictive
Market" Consensus Experiment in the May issue)
June:
Built to Last: Sustaining Excellence
May:
The Power of Consensus
April:
When Educators Become the Student
March:
Improving Value Creation Processes with SIPOC
February:
Planning for the Worst: The Importance of Business Continuity
January:
The Business Case for Ethics
2005
December:
The Council is Practicing What It Preaches
November:
Measuring the Wrong Things
October:
Insights to Excellence: Learning from the Best
September:
Keys to Organizational Sustainability
August:
It Doesn't Matter What You Call It, but
It Works in Any Organization
July:
The Importance of Strategic Alignment
June:
Sharing & Using Organizational Knowledge & Skills
May:
Beyond Satisfaction: Striving for Customer Loyalty
April:
The Science of Listening to Customers
March:
It's About Time
February:
Making Processes Systematic
January:
Lessons in Excellence from Health Care
2004
December:
Reflecting on Previous "Messages from the President"
November:
What's Most Important to Organizational Success?, Part 2
October:
What's Most Important to Organizational Success?
September:
Five Common Measurement Mistakes
August:
Managing Organizational Knowledge
July:
You Get What You Pay For
June:
Strategic Planning Deciphered
May:
When Strength Becomes a Weakness
April:
The Importance of Consistent Process Deployment
March:
Ensuring Future Success With Succession Planning
February:
The Value of Organizational Learning
January:
Improving in an Improving Economy
2003
December:
Proof That Having Satisfied Customers Matters
November:
Valuing Employees During Tough Times
October:
Does Your Scorecard Measure Up?
September:
Building A Community
August:
Proving the Value of Quality
July:
Building an Improvement Clearinghouse
June:
Strategic Planning
May:
Any Organization Can Be Improved
April:
Defining Organizational "Goodness"
March:
A Time for Addressing Employee Needs
February:
What Makes Organizations Successful?
January:
Why All the Fighting Over Quality Methods?
2002
December:
A Time for Innovation
November:
Everything's A Process
October:
Back to the Basics of Management
September:
Partnering for Improvement
August:
Building A Clearinghouse for Improvement
July:
What Happened to Corporate Responsibility?
June:
Bringing Value to Our Members
May:
Remembering Bob Killeen
April:
Special Stakeholder Announcement
April:
Assessing and Improving Your Organization's Performance
March:
Welcome to Past Stakeholders
February:
The Evolution of the Council
2001
December:
Holiday Greetings from MCQ
October:
MCQ Goes Virtual
March:
10th Annual Minnesota Quality Award Celebration Announced
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