Rochester Area Quality Council (RAQC)
RAQC Vision:
The Rochester Area Quality Council’s (RAQC) vision is to be the leading resource for Rochester Area businesses and organizations who want to enhance their business results and contribute to an outstanding community.
RAQC Mission:
The mission of the Rochester Area Quality Council (RAQC) is to promote awareness of the opportunities in quality and productivity by:
- Advocating the widespread use of continuous quality improvement processes
- Providing training in new quality tools and techniques
- Exchanging ideas, experiences, and expertise
Board of Advisors:
| Rosie Allen |
Rochester Post-Bulletin |
| Dawn Beck |
Olmsted County |
| Richard Bogovich |
Rochester Math & Science Partnership |
| Lloyd Brandon |
Hormel |
| Sarah Bunge |
Rochester Cmty & Technical College |
| Justin Gilbert |
IBM-Rochester |
| Christian Milaster |
Mayo Clinic |
| Dan Nelson |
Hampton Inn |
| Jack Priggen * |
Cardinal of Minnesota |
| Tony Spaulding |
Mayo Clinic |
| Curt Wigham |
Express Employment Professionals |
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| * Chair |
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Staff:
Jennifer Burmeister, Director, Southeast Minnesota
For information on RAQC or to become a member, please contact jennifer.burmeister (at) councilforquality.org or at 507-213-8132.
Future Presentations:
| Feb 7 |
Workforce 2020 |
Jessica Ihrke, VP, Education/Workforce Development, Rochester Chamber |
| Mar 6 |
TBD |
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Archived Presentations:
| Jan 10 |
Making the Journey to Excellence Easier: Self Assessment at the RAC and WDI |
Greg Lappin, General Manager, Rochester Athletic Club
Randy Johnson, CEO & Jakki Trihey, Director, Workforce Development, Inc. |
| Dec 6 |
Reflections of Past Shurson Award Winners |
Various Recipients |
| Oct 11 |
IBM: Let's Build a Smarter Planet |
Chuck Wallace, IBM Education Coordinator |
| Sept 13 |
Collaborating to Improve Customer Service |
Dan Nelson, General Manager, Hampton Inn
Jo Ellen Hamilton, Outpatient Operations Support Training Program Coordinator, Mayo Clinic (and coordinator for Ambassador's Prgm)
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July 12
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Byron's Journey to Excellence |
Wendy Shannon, Superintendent, Byron Public Schools |
| May 3 |
Agstar’s Fast Journey |
Mara Schimek, AgStar |
| Apr 5 |
Providing Quality Customer Service |
Mike Miller, Mike's Food Center |
| Mar 1 |
Innovation & the X-Treme Brain |
Pat Johns, national speaker |
| Feb 1 |
Intro to Lean Principles & Value Stream Mapping |
Russ Ziebel, River Systems |
| Jan 11 |
The Journey to Excellence at Cardinal of Minnesota |
Michael Garner, Director of Operations;
Phil Zeccardi, Human Resource Manager;
Becky Lyons, Director of Training & Development;
Cardinal of Minnesota |
| Dec 7 |
Total Quality Leadership: A Philosophy of Leadership for Becoming Great |
Merlin Ricklefs, independent international consultant (and former IBM senior manager) |
| Nov 2 |
Healthy Employees = Healthy Employers |
Beth Warren, director, Dan Abraham Healthy Living Center |
| Oct 5 |
Remote Control: Managing and Working Remotely |
Steve Troutman, Futurist |
| Sept 14 |
Southeast Minnesota’s Changing Labor Market, Part 2 |
Becky Lyons, Cardinal of MN;
Dan Christianson and Chuck Aug, F&M Community Bank |
| Aug 3 |
Southeast Minnesota’s Changing Labor Market |
Rick Roy and Kyle Uphoff, State of MN, Dept of Economic Development (DEED) |
| June 1 |
Achieving Strategic Alignment |
Dave Weber, Marilyn Hansmann, and Christine Miller, RCTC |
| May 3 |
How to Lead Engaged Workers
|
Jack Mateffy, principle, PassionWerx |
| April 6 |
Lean Office: Will It Really Work for Me? |
Audrey Thomas, Organize Audrey! |
| Mar 9 |
Everyone Leads -- But it's a Jungle Out There! |
Barb Kranz Taylor, Bailey Consulting Group |
| Feb 2010 |
From Kernel to Crystal: Cargill Corn Milling's Baldrige Journey |
Ron Fiala, Cargill Corn Milling |
| Jan 2010 |
IBM's Business Transformation |
Thomas Bellinger, Global Warranty Management, IBM |
| Dec 2009 |
Writing to Get Things Done |
Stu Tanquist, Berry Writing Group |
| Nov 2009 |
Customer Service -- It Matters to You, It Matters to Us |
Randy Chapman, Jay Furst, Todd Heroff, Post-Bulletin |
| Oct 2009 |
Transforming Patient Care -- Mayo Clinic Innovation |
Julie Koch, Mayo Clinic |
| Sept 2009 |
Leadership Lessons from 20 Years of Management |
Greg Lappin, President, Rochester Athletic Club |
| Aug 2009 |
Baldrige: What's in it for Us? |
Toni Lauer, Albert Lea Medical Center |
| June 2009 |
Engaging Your Customers and Finding New Ones through Social Media |
Lee Aase, Mayo Clinic |
| May 2009 |
Continuous Improvement at RPU |
Sue Parker, Rochester Public Utilities |
| Apr 2009 |
Toyota Talent |
David Meier |
| Mar 2009 |
DMAIC "Catapults" Continuous Improvement at Hormel |
Hormel Six Sigma Team |
| Feb 2009 |
Customer-Centered Approach to Business |
Jon Eckoff |
| Jan 2009 |
Leadership Development |
Barb Krantz Taylor, The Bailey Group |
| Dec 2008 |
Project Clairvoyance: Simple Steps for Successful Project Teams |
Christian Milaster, Mayo Clinic |
| Oct 2008 |
How to Lean Your Supply Chain |
Doug Sparks, Consultant |
| Sept 2008 |
Achieving Excellence in Coral Springs FL |
Ellen Liston, Deputy City Manager, Coral Springs FL |
| Aug 2008 |
Using Baldrige to Reach Excellence at Mercy Health |
Kathy Harris, VP of HR and Organization Development,
Mercy Health System |
| July 2008 |
Using Core Values for Organizational Excellence |
Jack Priggen, Founder/President, and Michael Garner, director of HR, Cardinal of MN |
| May 2008 |
Using Lean to Improve at Mayo Clinic |
Michelle Hoover and David Mapes, Mayo Clinic Quality Improvement Team |
| Apr 2008 |
It's Tomorrow, Today! |
Kay Hocker, Executive Directory; Courtney Lawson, Communication Director, Diversity Council |
| Mar 2008 |
Striving for Excellence in Local Government: Baldrige in Dakota County |
Jack Ditmore and Karen Harrington, Dakota County |
| Feb 2008 |
All You Need is an Idea |
Christian Milaster, Mayo Clinic Division of Engineering |
| Jan 2008 |
Winona Health's Performance Excellence System |
Kathleen Lanik, Chief Quality & Safety Officer |
| Dec 2007 |
Transformational Journey at Foldcraft |
Steve Shepphard, Chair/CEO (former), Foldcraft |
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Next RAQC Meeting Topic:
Workforce 2020
Speaker:
Jessica Ihrke, Vice President, Education/Workforce Development, Rochester Chamber
Date:
Tuesday, February 7
Time:
7:30 Registration, networking, breakfast
7:45 Announcements, Program
9:00 Adjourn
Location:
University Center, RCTC
Coffman Building CF 206/208
Cost:
$0 for Council members
$15 members of partner orgs and students
$30 for non-members
Click here to register.
Sponsors:
Topic Overview:
National headlines continue to boast and affirm Rochester as the best place in America to work, live and play. Are we ready to realize our fullest potential? What is our greatest threat? Where does the opportunity reside?
The Rochester Area Quality Council, an affiliate of the Minnesota Council for Quality, is pleased to welcome Jessica Ihrke, VP, Education/Workforce Development, Rochester Chamber, to our February 7 program, "Workforce 2020."
Jess
will share the evolution of Workforce 2020 and how it continues to impact our community. She will share the history of Workforce 2020, why it is important to the community and local organizations, and lessons learned.
The session is Feb 7 from 7:30-9:00 AM RCTC.
Space is limited. Please register by contacting Jennifer Burmeister before Feb 3 at jennifer.burmeister@councilforquality.org or 507-213-8132.
Speaker Bio:
Jess Ihrke, vice president of education and workforce development for the Rochester Area Chamber of Commerce, works to unite business and education to ensure a strong and competitive workforce. Jess’s diversity of experience in public and private organizations including business, education and non-profit enables her to continue to develop and now oversee the Chamber of Commerce Foundation.
Jess’s formal education background includes a Master’s degree of liberal arts education from Hamline University with an emphasis and certificate in reading; Bachelor’s degree of elementary education from Gustavus Adolphus College with emphases in dance and Spanish. She is a graduate of the Rochester Area Chamber of Commerce’s Leadership Greater Rochester program (Class of 2007) and completed a one-week intensive MBA course through St. Thomas University.
Outside of the work environment, you may see Jess running, dancing, venturing off to the lake with a good book, exploring a new culture or environment or better yet, just being with family and friends. Jess’s personal mission – live with intention. Contact Info: jlihrke@rochestermnchamber.com
Click here to register.
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