
Rochester Area Quality Council (RAQC)
RAQC Vision:
The Rochester Area Quality Council’s (RAQC) vision is to be the leading resource for Rochester Area businesses and organizations who want to enhance their business results and contribute to an outstanding community.
RAQC Mission:
The mission of the Rochester Area Quality Council (RAQC) is to promote awareness of the opportunities in quality and productivity by:
- Advocating the widespread use of continuous quality improvement processes
- Providing training in new quality tools and techniques
- Exchanging ideas, experiences, and expertise
Board of Advisors:
| Rosie Allen |
Rochester Post-Bulletin |
| Dawn Beck * |
Olmsted County |
| Sarah Bunge |
Rochester Cmty & Technical College |
| Justin Gilbert |
IBM-Rochester |
| Christian Milaster |
Mayo Clinic |
| Dan Nelson |
Hampton Inn |
| Jack Priggen |
Cardinal of Minnesota |
| Sylvia Rolfs |
Rolfs & Associates |
| Kim Rupprecht |
Rhapsody in Wood |
| Tony Spaulding |
Mayo Clinic |
| Curt Wigham |
Express Employment Professionals |
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| * Chair |
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Staff:
Jennifer Burmeister, Director, Southeast Minnesota
For information on RAQC or to become a member, please contact jennifer.burmeister (at) councilforquality.org or at 507-213-8132.
Future Presentations:
| Sept 14 |
Southeast Minnesota’s Changing Labor Market, Part 2 |
Becky Lyons, Cardinal of MN;
Dan Christianson and Chuck Aug, F&M Community Bank |
| Oct 5 |
TBD |
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Archived Presentations:
| Aug 3 |
Southeast Minnesota’s Changing Labor Market |
Rick Roy and Kyle Uphoff, State of MN, Dept of Economic Development (DEED) |
| June 1 |
Achieving Strategic Alignment |
Dave Weber, Marilyn Hansmann, and Christine Miller, RCTC |
| May 3 |
How to Lead Engaged Workers
|
Jack Mateffy, principle, PassionWerx |
| April 6 |
Lean Office: Will It Really Work for Me? |
Audrey Thomas, Organize Audrey! |
| Mar 9 |
Everyone Leads -- But it's a Jungle Out There! |
Barb Kranz Taylor, Bailey Consulting Group |
| Feb 2010 |
From Kernel to Crystal: Cargill Corn Milling's Baldrige Journey |
Ron Fiala, Cargill Corn Milling |
| Jan 2010 |
IBM's Business Transformation |
Thomas Bellinger, Global Warranty Management, IBM |
| Dec 2009 |
Writing to Get Things Done |
Stu Tanquist, Berry Writing Group |
| Nov 2009 |
Customer Service -- It Matters to You, It Matters to Us |
Randy Chapman, Jay Furst, Todd Heroff, Post-Bulletin |
| Oct 2009 |
Transforming Patient Care -- Mayo Clinic Innovation |
Julie Koch, Mayo Clinic |
| Sept 2009 |
Leadership Lessons from 20 Years of Management |
Greg Lappin, President, Rochester Athletic Club |
| Aug 2009 |
Baldrige: What's in it for Us? |
Toni Lauer, Albert Lea Medical Center |
| June 2009 |
Engaging Your Customers and Finding New Ones through Social Media |
Lee Aase, Mayo Clinic |
| May 2009 |
Continuous Improvement at RPU |
Sue Parker, Rochester Public Utilities |
| Apr 2009 |
Toyota Talent |
David Meier |
| Mar 2009 |
DMAIC "Catapults" Continuous Improvement at Hormel |
Hormel Six Sigma Team |
| Feb 2009 |
Customer-Centered Approach to Business |
Jon Eckoff |
| Jan 2009 |
Leadership Development |
Barb Krantz Taylor, The Bailey Group |
| Dec 2008 |
Project Clairvoyance: Simple Steps for Successful Project Teams |
Christian Milaster, Mayo Clinic |
| Oct 2008 |
How to Lean Your Supply Chain |
Doug Sparks, Consultant |
| Sept 2008 |
Achieving Excellence in Coral Springs FL |
Ellen Liston, Deputy City Manager, Coral Springs FL |
| Aug 2008 |
Using Baldrige to Reach Excellence at Mercy Health |
Kathy Harris, VP of HR and Organization Development,
Mercy Health System |
| July 2008 |
Using Core Values for Organizational Excellence |
Jack Priggen, Founder/President, and Michael Garner, director of HR, Cardinal of MN |
| May 2008 |
Using Lean to Improve at Mayo Clinic |
Michelle Hoover and David Mapes, Mayo Clinic Quality Improvement Team |
| Apr 2008 |
It's Tomorrow, Today! |
Kay Hocker, Executive Directory; Courtney Lawson, Communication Director, Diversity Council |
| Mar 2008 |
Striving for Excellence in Local Government: Baldrige in Dakota County |
Jack Ditmore and Karen Harrington, Dakota County |
| Feb 2008 |
All You Need is an Idea |
Christian Milaster, Mayo Clinic Division of Engineering |
| Jan 2008 |
Winona Health's Performance Excellence System |
Kathleen Lanik, Chief Quality & Safety Officer |
| Dec 2007 |
Transformational Journey at Foldcraft |
Steve Shepphard, Chair/CEO (former), Foldcraft |
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Next RAQC Meeting Topic:
Southeast Minnesota's Changing Labor Market, Part 2
Speaker:
Becky Lyons, Cardinal of Minnesota
Dan
Christianson and Chuck Aug, F&M Community Bank
Date:
Tuesday, Sept 14 (note second Tuesday)
Time:
7:30 Registration, networking, breakfast
7:45 Announcements, Program
9:00 Adjourn
Location:
RCTC University Center
Coffman Building CF 206/208
Rochester
Cost:
$0 for Council members
$15 members of partner orgs and students
$30 for non-members
Click here to register.
Sponsors:

Topic Overview:
Building off of last month's discussion, the Rochester Area Quality Council, an affiliate of the Minnesota Council for Quality, is pleased to feature two southeast Minnesota companies
-- Cardinal of Minnesota in Rochester and F&M Community Bank in Preston -- at our September 14 program, "Southeast Minnesota’s Changing Labor Market, Part 2."
Based on the changing demographics and Economic environment they have been challenged with, two SE Minnesota Businesses chose a proactive approach to preparing for the future. Cardinal of Minnesota and F&M Community Bank in Preston worked with RCTC on a Minnesota Job Skills Partnership grant to tackle issues around Talent mapping. The organizations took different paths to begin working on what their organizations and employees need to ensure growth and future success. Please join us and we hear their journey and lessons learned.
The session is September 14 from 7:30-9:00 AM at RCTC.
Space is limited. Please register by contacting Jennifer Burmeister before Sept 10 at jennifer.burmeister@councilforquality.org or 507-213-8132.
Speaker Bio:
Forthcoming
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