
Rochester Area Quality Council (RAQC)
RAQC Vision:
The Rochester Area Quality Council’s (RAQC) vision is to be the leading resource for Rochester Area businesses and organizations who want to enhance their business results and contribute to an outstanding community.
RAQC Mission:
The mission of the Rochester Area Quality Council (RAQC) is to promote awareness of the opportunities in quality and productivity by:
- Advocating the widespread use of continuous quality improvement processes
- Providing training in new quality tools and techniques
- Exchanging ideas, experiences, and expertise
Board of Advisors:
| Rosie Allen |
Rochester Post-Bulletin |
| Dawn Beck |
Olmsted County |
| Gene Dankbar |
Mayo Clinic |
| Jeff Leland |
Mayo Clinic |
| Christian Milaster* |
Mayo Clinic |
| Dan Nelson |
Hampton Inn |
| Sylvia Rolfs |
Rolfs & Associates |
| Kim Rupprecht |
Rhapsody in Wood |
| Tony Spaulding |
Crenlo |
Dave Weber |
Rochester Cmty & Technical College |
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| * Chair |
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Staff:
Jennifer Burmeister, Director, Southeast Minnesota
For information on RAQC or to become a member, please contact jennifer.burmeister (at) councilforquality.org or at 507-213-8132.
Future Presentations:
| Dec 2 |
Project Clairvoyance: Simple Steps for Successful Project Teams |
Christian Milaster, Mayo Clinic |
| Jan 13 |
Leadership Development |
Barb Krantz Taylor, The Bailey Group |
| Feb 3 |
Customer-Centered Approach to Business |
Jon Eckoff |
Archived Presentations:
| Oct 2008 |
How to Lean Your Supply Chain |
Doug Sparks, Consultant |
| Sept 2008 |
Achieving Excellence in Coral Springs FL |
Ellen Liston, Deputy City Manager, Coral Springs FL |
| Aug 2008 |
Using Baldrige to Reach Excellence at Mercy Health |
Kathy Harris, VP of HR and Organization Development,
Mercy Health System |
| July 2008 |
Using Core Values for Organizational Excellence |
Jack Priggen, Founder/President, and Michael Garner, director of HR, Cardinal of MN |
| May 2008 |
Using Lean to Improve at Mayo Clinic |
Michelle Hoover and David Mapes, Mayo Clinic Quality Improvement Team |
| Apr 2008 |
It's Tomorrow, Today! |
Kay Hocker, Executive Directory; Courtney Lawson, Communication Director, Diversity Council |
| Mar 2008 |
Striving for Excellence in Local Government: Baldrige in Dakota County |
Jack Ditmore and Karen Harrington, Dakota County |
| Feb 2008 |
All You Need is an Idea |
Christian Milaster, Mayo Clinic Division of Engineering |
| Jan 2008 |
Winona Health's Performance Excellence System |
Kathleen Lanik, Chief Quality & Safety Officer |
| Dec 2007 |
Transformational Journey at Foldcraft |
Steve Shepphard, Chair/CEO (former), Foldcraft |
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Next RAQC Meeting Topic:
Project
Clairvoyance:
Simple Steps for Successful Project Teams
Speaker:
Christian Milaster,
Project Management Professional (PMP), Mayo Clinic
Date:
Tuesday, December 2
Time:
7:30 Registration, networking, breakfast
8:00 Program
9:30 Adjourn
Location:
University Center, RCTC
Coffman (CF) 206/208
Rochester
Cost:
$20 for non-members
$10 for members of partner orgs and students
$0 for Council members
Click here to register.
Topic Overview:
"Hindsight", the saying goes, "is 20/20." But imagine what could you accomplish if you could plan all your projects with 20/20 vision at the outset? What if you could have project clairvoyance?
The Rochester Area Quality Council, an affiliate of the Minnesota Council for Quality, is pleased to announce its December 2 program: “Project Clairvoyance: Scope -- Simple Steps for Successful Project Teams to Specifying Solutions of Excellence.” The discussion will be facilitated by Christian Milaster, certified Project Management Professional (PMP) at Mayo Clinic.
Our professional and personal lives are full of projects -- temporary endeavors undertaken to achieve unique outcomes: Whether it's family vacations, weddings, or buying a new car or whether you are developing new products, new services, undertaking a process improvement initiative, or submitting a quality award application -- most of what we do in today's world is a project. Planning any kind of project produces many important deliverables: schedules and budgets, contracts and staffing plans, risk and quality management plans. But without an accurate definition of the project's scope, your project plans will just build the wrong thing faster and cheaper. Whether you call it scope planning or scope definition, business analysis or needs analysis, requirements development or solution design -- the most critical activity at the beginning of any project is to figure out what's really needed and which of those needs are really important.
People don't know what they don't know. -- What if you could help them see their real needs?
People prioritize subjectively. -- What if you could help them see priorities objectively?
People learn slowly from the past. -- What if you could help them see their learnings from the past?
People stop planning too early. -- What if you could help them to see when they are done planning?
If you want to learn how to achieve 20/20 vision for your projects, join Christian Milaster as he shares his simple yet scalable set of tools for identifying, prioritizing, and managing the various types of requirements information such as vision statements, success criteria, strengths & weaknesses, business needs, quality attributes, functions, and specifications.
Space is limited. Please register by contacting Jennifer Burmeister before November 26 at jennifer.burmeister@councilforquality.org or 507-213-8132.
Speaker Bio:
Christian Milaster is a certified Project Management Professional (PMP) with over 8,000 hours of project management experience who has developed requirements since 1987. Christian has worked at IBM Global Services in Germany and Canada, at Huntington Banks in Ohio, and at the Mayo Clinic since 2000, where he is currently a Project Manager in the Division of Engineering where he and his colleagues design and build unique one-of-a-kind devices for Mayo's physicians and researchers. Christian lives in the beautiful town of Lanesboro in a modern yet energy-efficient house that he designed and help build. He is the chair of the Rochester Area Quality Council board, a member of the Minnesota Council for Quality Board of Directors and also serves on the boards of the Eagle Bluff Environmental Learning Center and the Lanesboro Art Council and is an active member of the Rochester Rotary Club.
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