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Rochester Area Quality Council (RAQC)
RAQC Vision:

The Rochester Area Quality Council’s (RAQC) vision is to be the leading resource for Rochester Area businesses and organizations who want to enhance their business results and contribute to an outstanding community.

RAQC Mission:

The mission of the Rochester Area Quality Council (RAQC) is to promote awareness of the opportunities in quality and productivity by:

  • Advocating the widespread use of continuous quality improvement processes
  • Providing training in new quality tools and techniques
  • Exchanging ideas, experiences, and expertise

 

Board of Advisors:
Rosie Allen Rochester Post-Bulletin
Dawn Beck Olmsted County
Richard Bogovich Rochester Math & Science Partnership
Lloyd Brandon Hormel
Sarah Bunge Rochester Cmty & Technical College
Justin Gilbert IBM-Rochester
Christian Milaster Mayo Clinic
Dan Nelson Hampton Inn
Jack Priggen * Cardinal of Minnesota
Tony Spaulding Mayo Clinic
Curt Wigham Express Employment Professionals
   
* Chair  
Staff:

Jennifer Burmeister, Director, Southeast Minnesota

For information on RAQC or to become a member, please contact jennifer.burmeister (at) councilforquality.org or at 507-213-8132.

Future Presentations:
Feb 7 Workforce 2020 Jessica Ihrke, VP, Education/Workforce Development, Rochester Chamber
Mar 6 TBD  
Archived Presentations:
Jan 10 Making the Journey to Excellence Easier: Self Assessment at the RAC and WDI

Greg Lappin, General Manager, Rochester Athletic Club

Randy Johnson, CEO & Jakki Trihey, Director, Workforce Development, Inc.

Dec 6 Reflections of Past Shurson Award Winners Various Recipients
Oct 11 IBM: Let's Build a Smarter Planet Chuck Wallace, IBM Education Coordinator
Sept 13 Collaborating to Improve Customer Service

Dan Nelson, General Manager, Hampton Inn

Jo Ellen Hamilton, Outpatient Operations Support Training Program Coordinator, Mayo Clinic (and coordinator for Ambassador's Prgm)

July 12

Byron's Journey to Excellence Wendy Shannon, Superintendent, Byron Public Schools
May 3

Agstar’s Fast Journey

Mara Schimek, AgStar
Apr 5 Providing Quality Customer Service Mike Miller, Mike's Food Center
Mar 1 Innovation & the X-Treme Brain Pat Johns, national speaker
Feb 1 Intro to Lean Principles & Value Stream Mapping Russ Ziebel, River Systems
Jan 11 The Journey to Excellence at Cardinal of Minnesota

Michael Garner, Director of Operations;

Phil Zeccardi, Human Resource Manager;

Becky Lyons, Director of Training & Development;

Cardinal of Minnesota

Dec 7 Total Quality Leadership: A Philosophy of Leadership for Becoming Great Merlin Ricklefs, independent international consultant (and former IBM senior manager)
Nov 2 Healthy Employees = Healthy Employers Beth Warren, director, Dan Abraham Healthy Living Center
Oct 5 Remote Control: Managing and Working Remotely Steve Troutman, Futurist
Sept 14 Southeast Minnesota’s Changing Labor Market, Part 2

Becky Lyons, Cardinal of MN;

Dan Christianson and Chuck Aug, F&M Community Bank

Aug 3 Southeast Minnesota’s Changing Labor Market

Rick Roy and Kyle Uphoff, State of MN, Dept of Economic Development (DEED)

June 1 Achieving Strategic Alignment Dave Weber, Marilyn Hansmann, and Christine Miller, RCTC
May 3

How to Lead Engaged Workers

Jack Mateffy, principle, PassionWerx
April 6 Lean Office: Will It Really Work for Me? Audrey Thomas, Organize Audrey!
Mar 9 Everyone Leads -- But it's a Jungle Out There! Barb Kranz Taylor, Bailey Consulting Group
Feb 2010 From Kernel to Crystal: Cargill Corn Milling's Baldrige Journey Ron Fiala, Cargill Corn Milling
Jan 2010 IBM's Business Transformation Thomas Bellinger, Global Warranty Management, IBM
Dec 2009 Writing to Get Things Done Stu Tanquist, Berry Writing Group
Nov 2009 Customer Service -- It Matters to You, It Matters to Us Randy Chapman, Jay Furst, Todd Heroff, Post-Bulletin
Oct 2009 Transforming Patient Care -- Mayo Clinic Innovation Julie Koch, Mayo Clinic
Sept 2009 Leadership Lessons from 20 Years of Management Greg Lappin, President, Rochester Athletic Club
Aug 2009 Baldrige: What's in it for Us? Toni Lauer, Albert Lea Medical Center
June 2009 Engaging Your Customers and Finding New Ones through Social Media Lee Aase, Mayo Clinic
May 2009 Continuous Improvement at RPU Sue Parker, Rochester Public Utilities
Apr 2009 Toyota Talent David Meier
Mar 2009 DMAIC "Catapults" Continuous Improvement at Hormel Hormel Six Sigma Team
Feb 2009 Customer-Centered Approach to Business Jon Eckoff
Jan 2009 Leadership Development Barb Krantz Taylor, The Bailey Group
Dec 2008 Project Clairvoyance: Simple Steps for Successful Project Teams Christian Milaster, Mayo Clinic
Oct 2008 How to Lean Your Supply Chain Doug Sparks, Consultant
Sept 2008 Achieving Excellence in Coral Springs FL Ellen Liston, Deputy City Manager, Coral Springs FL
Aug 2008 Using Baldrige to Reach Excellence at Mercy Health

Kathy Harris, VP of HR and Organization Development,

Mercy Health System

July 2008 Using Core Values for Organizational Excellence Jack Priggen, Founder/President, and Michael Garner, director of HR, Cardinal of MN
May 2008 Using Lean to Improve at Mayo Clinic Michelle Hoover and David Mapes, Mayo Clinic Quality Improvement Team
Apr 2008 It's Tomorrow, Today! Kay Hocker, Executive Directory; Courtney Lawson, Communication Director, Diversity Council
Mar 2008 Striving for Excellence in Local Government: Baldrige in Dakota County Jack Ditmore and Karen Harrington, Dakota County
Feb 2008 All You Need is an Idea Christian Milaster, Mayo Clinic Division of Engineering
Jan 2008 Winona Health's Performance Excellence System Kathleen Lanik, Chief Quality & Safety Officer
Dec 2007 Transformational Journey at Foldcraft Steve Shepphard, Chair/CEO (former), Foldcraft
 

 

Next RAQC Meeting Topic:

Workforce 2020

 

Speaker:

Jessica Ihrke, Vice President, Education/Workforce Development, Rochester Chamber

Date:

Tuesday, February 7

Time:

7:30 Registration, networking, breakfast

7:45 Announcements, Program

9:00 Adjourn

Location:

University Center, RCTC

Coffman Building CF 206/208

Cost:

$0 for Council members

$15 members of partner orgs and students

$30 for non-members

Click here to register.

Sponsors:

Topic Overview:

National headlines continue to boast and affirm Rochester as the best place in America to work, live and play.  Are we ready to realize our fullest potential?  What is our greatest threat?  Where does the opportunity reside?

The Rochester Area Quality Council, an affiliate of the Minnesota Council for Quality, is pleased to welcome Jessica Ihrke, VP, Education/Workforce Development, Rochester Chamber, to our February 7 program, "Workforce 2020."

Jess will share the evolution of Workforce 2020 and how it continues to impact our community.  She will share the history of Workforce 2020, why it is important to the community and local organizations, and lessons learned.

The session is Feb 7 from 7:30-9:00 AM RCTC.

Space is limited. Please register by contacting Jennifer Burmeister before Feb 3 at jennifer.burmeister@councilforquality.org or 507-213-8132.

 

Speaker Bio:

Jess Ihrke, vice president of education and workforce development for the Rochester Area Chamber of Commerce, works to unite business and education to ensure a strong and competitive workforce. Jess’s diversity of experience in public and private organizations including business, education and non-profit enables her to continue to develop and now oversee the Chamber of Commerce Foundation. 

Jess’s formal education background includes a Master’s degree of liberal arts education from Hamline University with an emphasis and certificate in reading; Bachelor’s degree of elementary education from Gustavus Adolphus College with emphases in dance and Spanish. She is a graduate of the Rochester Area Chamber of Commerce’s Leadership Greater Rochester program (Class of 2007) and completed a one-week intensive MBA course through St. Thomas University.

Outside of the work environment, you may see Jess running, dancing, venturing off to the lake with a good book, exploring a new culture or environment or better yet, just being with family and friends. Jess’s personal mission – live with intention.  Contact Info:  jlihrke@rochestermnchamber.com

 

                                                                                 

Click here to register.

 

 
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